WhatsApp Business API for Notifications
Send OTPs, order updates, reminders and support replies from a verified WhatsApp business number using approved templates and the official Cloud API.
Your personal support executive.
Based on 1000+ feedbacks
The Channel Your Customers Actually Read
WhatsApp messages get opened. Not eventually, and not by a fraction of the list, but almost immediately and by almost everyone. That makes it the strongest place to put an OTP, an order update, a payment reminder or a support reply, and it is why the official Business API is worth setting up properly.
DV Connect onboards you onto Meta's Cloud API: business verification, a display name, approved templates and a REST endpoint your systems can call. No device to keep charged, no session to keep alive, and no risk of a ban for automating, because automation is exactly what the channel is for.
Platform Capabilities
What the WhatsApp Business API gives your business
Send From Your Own Application
Template messages go out with one authenticated request
POST https://api.dvconnect.in/v1/whatsapp/send
Content-Type: application/json
{
"apikey": "YOUR_API_KEY",
"mobile": "919810000000",
"template": "order_update",
"language": "en",
"variables": ["Rahul", "#1204", "28 July"]
}
WhatsApp API Message Plans
Credits cover both the Meta conversation charge and our platform fee.
WAP1
WAP2
WAP3
WAP4
WAP5
WAP6
All prices are exclusive of 18% GST. Credits are added to your account within minutes of payment and never expire.
Onboarding, Step By Step
What happens between signing up and your first template message
Onboarding is handled by our team end to end. You supply the number and the business documents; we deal with Business Manager, verification, display name approval and the first set of message templates.
1. Business Manager
We set up or connect your Facebook Business Manager account.
2. Verification
Business documents are submitted to Meta for verification.
3. Number & Display Name
Your number is registered and the display name approved.
4. Templates Live
Templates are approved and your API key is issued.
Why Run Notifications On WhatsApp
What changes when your alerts move off SMS
A WhatsApp notification arrives with your verified business name, your logo and full formatting. It can carry the invoice PDF, the product photo, the map pin and a button that takes the customer straight to the payment page. An SMS carries 160 characters and a six letter header.
Because the conversation is two-way, a customer who has a question about the alert simply replies, and your agents answer in the same thread from a shared inbox. Order updates stop being one-way announcements and become conversations that actually close.
What Our Clients Say
Feedback from ecommerce, clinics and service businesses
Order updates on WhatsApp with the invoice attached cut our "where is my order" calls dramatically.
Business verification and display name approval were handled entirely by the team. We just sent documents.
The shared inbox is what makes it work for us. Four agents, one number, no confusion about who replied.
We send OTPs over WhatsApp now with SMS as the fallback. Delivery is more reliable and it costs us less.
Frequently Asked Questions
Onboarding, templates, the 24 hour window, pricing and the green tick
It is Meta's official platform for businesses to send and receive WhatsApp messages programmatically. Unlike the WhatsApp Business app, it has no device dependency, supports multiple agents, and carries no risk of the number being blocked for automation.
A phone number that is not currently active on any WhatsApp account, a Facebook Business Manager account, and your business documents for verification. Our team completes the onboarding with you.
Any message you send to a customer outside an open conversation must use a template pre-approved by Meta. Templates contain fixed wording with variable placeholders for names, order numbers and similar values.
When a customer messages you, a 24 hour window opens in which you can reply freely with any content. Outside that window you must use an approved template.
The verified badge is granted by Meta based on your brand's public notability, not purchased. We submit the application on your behalf; approval remains Meta's decision.
Meta charges per conversation by category (marketing, utility, authentication, service), and our credits cover both that charge and our platform fee. Rates vary by category and are shown in your panel.
Yes, but the number must first be deleted from the WhatsApp or WhatsApp Business app. Once it moves to the API you cannot use the app on that number any more.
Yes. Multiple agents can handle conversations from one number, with assignment, internal notes and chat history.
Yes. Templates support images, video, documents, location and interactive buttons including quick replies and call-to-action links.
Not for automation itself, since this is the official channel. Numbers are restricted only for poor quality ratings, which come from users blocking or reporting your messages, so send only to customers who expect to hear from you.
Get On The Official WhatsApp API
Choose a message pack and our team will handle Business Manager, verification and your first templates.